Privacy policy

Last Updated: August 1, 2025

Cravies LLC (collectively, “Cravies,” “our,” “we,” or “us”) values and respects the privacy of its customers and visitors. While operating our business and interacting with you, we collect, use, and share personal information as disclosed in this privacy policy (“Privacy Policy”).

This Privacy Policy provides you with detailed information about how Cravies and its subsidiaries, divisions, affiliates, brands, and other companies that link to this Privacy Policy collect, use, share, and protect your information, and describes your choices and rights.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. Any changes will be reflected in a revised Privacy Policy posted on our website www.trycravies.com, and we will alert you that there has been a change by updating the “Last Updated” date displayed on this page. If such changes materially affect your privacy rights, we will provide additional notice to you by email (if available).

Collecting Your Information

We may collect information about you in a variety of ways, including when you provide information directly to us or when you visit our Website.

Categories of Information You Provide to Us

  • Commercial information: purchase details, order history.

  • Customer service information: conversations, surveys, feedback.

  • Identifying information: name, email, phone number, billing/shipping address.

  • Employment information (if applying for a job): CV, date of birth, financial details.

  • Any other information you may provide voluntarily.

Categories of Information We Collect Automatically

  • Device information: IP address, OS, browser, language, geolocation.

  • Website usage: browsing history on our Website, pages visited, timestamps.

  • Analytics: inferences about preferences and behaviors.

  • If accessing via mobile: type of device and OS.

We may also collect de-identified or aggregated data which does not identify you.

Using Your Information

We collect and use personal information for:

  • Operating and improving our business and Website.

  • Processing transactions and customer service.

  • Marketing and advertising (including personalized ads).

  • Analytics and product improvement.

  • Fraud prevention and security.

  • Legal obligations and compliance.

  • Employment-related purposes (for applicants and staff).

Legal bases under GDPR/UK GDPR:

  • Performance of a contract (processing orders, customer service).

  • Compliance with legal obligations.

  • Legitimate interest (fraud prevention, analytics, advertising).

  • Consent (cookies, marketing communications).

Sharing Your Information

We may share information with:

  • Service providers and suppliers.

  • Marketing and advertising partners.

  • Payment processors.

  • Affiliates and subsidiaries.

  • Social networks.

  • Legal authorities if required by law.

  • Transferees in case of merger, acquisition, or sale.

We do not “sell” personal data in the traditional sense. However, in some US jurisdictions, sharing information with advertising partners may be considered a “sale” or “share.” You may opt out at any time (see below).

Cookies and Tracking

Our Website uses cookies and similar technologies. Categories include:

  • Essential cookies (functionality, checkout).

  • Analytics cookies (Google Analytics, etc.).

  • Advertising cookies (personalized ads).

  • Social media cookies.

You may disable cookies in your browser, but this could affect functionality.

Your Rights
Under US Privacy Laws (CCPA/CPRA, Colorado, Virginia, Connecticut, Utah):

  • Right to Know (access categories collected, used, shared).

  • Right to Delete.

  • Right to Correct inaccuracies.

  • Right to Data Portability.

  • Right to Opt-Out of sale/share of personal information.

  • Right to Opt-Out of targeted advertising and profiling.

  • Right to Appeal if a request is denied.

Under GDPR/UK GDPR:

  • Right of Access.

  • Right to Rectification.

  • Right to Erasure (“Right to be Forgotten”).

  • Right to Restrict Processing.

  • Right to Data Portability.

  • Right to Object (including to marketing).

  • Right to Withdraw Consent at any time.

  • Right to lodge a complaint with your local Data Protection Authority.

International Transfers

If you are located in the EU, UK, or other regions with data protection laws, please note that your information may be transferred to the United States. We rely on Standard Contractual Clauses (SCCs) and other legal mechanisms for such transfers.

Data Retention

We retain information only as long as necessary for the purposes collected, or as required by law. Retention depends on the type of data and legal obligations.

Children’s Policy

Our Website is not directed to children under 18. We do not knowingly collect data from minors.

Contact Us

If you have questions or comments about this Privacy Policy, please send us an email at hello@trycravies.com. If you prefer, you may also contact us via physical mail at: 131 Continental Drive, Suite 301, Newark, DE 19713, USA